PHED launches its first ever Online Billing Portal for Water Tariff

Public Health & Engineering Department (PHED) , Manipur launched its first ever online billing portal (https://bills.phedmanipur.com) for existing water tariff of Imphal Municipal Corporation (IMC)areas and Greater Imphal areas today at the Conference Hall of PHED Main Office, Khoyathong, Imphal West.
This new portal would be a platform for those registered consumersor consumers with water meters where they can pay the bill through online mode.It could be mentioned that the trial run started from January 2025 with installation of 50,498 water meter till date. The department has been able to generate a sum of Rs 91,53,849 /- so far.
The advantages of the portal include more accurate and transparent billing for its consumers with 24×7 Online facility to trace past bill history and payments. This site will also have multiple digital payment option along with a convenience of paying bills from home. Advantages like instant alerts & notifications for new bills and due dates, information on encouraging water conservation etc. would be visible on this portal.
It would further have the option for a Quick Grievance Redressal for its consumers to build a trust level. This portal will also reduce manpower for bill preparation and distribution. A new tariff system will be implemented within a short period which will be based on the water consumption by each household. Now, anyone can apply for new connection through online mode and also use its helpline number 080-4567-4629 to address their grievances.
Addressing the launching event Secretary, PHED, Hungyo Worshang (IAS) stated that the present target is to focus on the Imphal Municipal Corporation areas and Greater Imphal areas.
He further appealed the general public to contact Water Supply Maintenance Division No. I for areas belonging to Imphal West at Khoyathong Office and Division II for areas belonging to Imphal East at Porompat Office for installation of new water meters.
Chief Engineer (PHED), Shangreiphao Vashumwo and Superintending Engineer (Urban) Thokchom Bebina Devi along with other officials were present in the launching program of the online billing portal.