As a part of the seven-day BSNL Week celebrations, started on October 1, a Consumer Education Workshop cum Press Conference was organized today on the 6th day, at the conference hall of Telephone Bhavan, Imphal today.
Speaking during the function, J Lunkim, GMTD BSNL, Imphal said that the service provided by BSNL has been improved when compare to the past.
“However we still face lots of problem since they are unable to communicate with the public fully”, Lunkim said.
And added that being a Government body, BSNL sometimes cannot provide services like those of the private sector. It is because of the lack of publicity and fewer budgets from the Government side which hinder their work progress, Lunkim said.
“The BSNL is planning to set up some more tower at less populated areas. In order to take up this project, we need the support from the public”, Lunkim asserted.
He further said that so far there is a little improvement in the TMS as they have receive 4TMS as compare to the 1TMS which they get till the April of 2014.
Churachandpur and Tamenglong is the most affected district in providing the network properly.
The BSNL now has 18,000 (approx) landline and broadband consumers and 2.5 lakhs (appx.) consumers for both postpaid and prepaid.
BSNL have launched a free calling facility for their consumers from 9 pm to 7 am. This facility is also available for the CDMA connection users he added.