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Monday, 14 October 2019 - Imphal Times

An open letter to the authority of BSNL

Sir,

I, on behalf of IWSC, Khumbong would like to draw your kind attention and necessary favourable action.

That, the mobile and broadband internet service provided by Khumbong telephone exchange is very irregular and disappointing. It is learnt that the exchange is now entirely depend on the electric power provided by MSPDCL. The DG set installed inside the exchange is not operational due to the stoppage of fuel supply. Moreover, the battery/power backup used in the exchange is now no more reliable as all the batteries are obsolete and they are in the condition of disposal. As such, the mobile and broadband internet services stopped with the outage of power supplied by MSPDCL leaving many customers disappointed.

You may aware that there are many BSNL customers (who trusted the services of BSNL) under the coverage of this telephone exchange. Further, there are different Government offices, school, bank and other business establishments in Khumbong and its neighboring villages who entirely depend on services of BSNL for their different routine activities.

I, therefore, request your good self to kindly look into the matter seriously and take appropriate actions to improve the services provided by Khumbong telephone exchange in the interest of customers who trusted BSNL. We are looking forward a prompt and positive action in this regard. Thanking you.

 

With sincere regards,

Atom Samarendra Singh

Secretary, IWSC, Khumbong

Cell no. 9436287906

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